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14 day satisfaction guarantee offers a 14 days satisfaction guarantee on orders placed through If you are not completely satisfied with the device you bought you can return it to us in the original undamaged packaging within 14 days after receipt and we will refund the amount of the purchase. Before you return the device, please contact the .eu helpdesk for an RMA number. Shipments without an RMA number will be refused. The shipment charges are on your own account. 14 days satisfaction guarantee not available for corporate customers.

Warranty period

All products have a 12 month guarantee period.

Warranty and defects

Repair within the guarantee period (12 months)
Contact the helpdesk for an RMA number. The forwarding charges are shared (you pay the charges for shipment to and pays the charges for the return).

Repair beyond the guarantee period (12 months)
Contact the helpdesk for an RMA number. The costs of repair and the shipment charges are on your own account.

CE Certification

The CE marking certifies that all of evmotions.bes products have met EU consumer safety, health or environmental requirements. CE stands for Conformité Européenne, which means as much in line with European legislation.

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